Monday, November 22, 2010

LA Coroner Wants To Expand His Gift Shop


LOS ANGELES – "The morgue is about the last place you would think of to go shopping, so it's perhaps unsurprising that sales at Los Angeles County's coroner gift store are next to dead.

Tucked as unobtrusively as possible in a closed-door room off the coroner's lobby, the store is jam-packed with mortality-mocking merchandise: Water bottles marked "bodily fluids," boxer shorts dubbed "undertakers," toe tags, crime-scene tape and beach towels bearing the county coroner's trademarked symbol of a body outline.

Trouble is, few people know about the tongue-in-cheek store and its related website, "Skeletons in a Closet." The shop's biggest customers? No shock here — homicide detectives.

"Most people know it through word-of-mouth," said Craig Harvey, the department's chief of operations. "But we are mentioned in guidebooks and we get tourists."

County auditors, however, say given the unique nature of the trinkets — the department is believed to be the nation's only coroner with a trademarked merchandise line — the 17-year-old business could be a robust moneymaker if infused with marketing lifeblood.

They recommend the coroner hire an outside firm with an eye to marketing the merchandise in high-traffic tourist areas, such as Hollywood Boulevard and Los Angeles International Airport.

Harvey is first to admit the merchandise has potential. It just hasn't been a priority for a department that prides itself as one of the top forensic science units in the country, as well as the busiest."

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